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If you have a question about Weavy consider posting it there under the [weavy] tag.
If you have a valid license you can also get priority support by sending an email to support@weavy.com.
Your first step in troubleshooting Weavy errors should always be to look at the log files. More often than not they contain a good hint to what's wrong.
Another thing you should do is examine the Windows Logs/Application events available in the Windows Event Viewer.